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After a frantic phone call to them at 2.45pm on a Friday afternoon, Greene Security had a technician here within 20 minutes. He had the job done in 20 minutes. Didn't leave behind any mess. Took away the dead battery. Was polite, clean & tidy. and efficient. What more could you ask for in a tradesman?  My only suggestion? Carry a stock of business cards on you so that I can file it away for future reference or pass them on to others.